Terms of Service

Name: vlomeria.com
Address: Business Center 'Horizon', 45 Antonovycha Street, Kyiv, 03150, UA
Telephone: +380 505 767 0510

These Terms govern use of the vlomeria.com site and its chauffeur booking services. Using the site means you accept them.

1. Service provider

Provided by PE vlomeria.com, EDRPOU 09347073, Business Center 'Horizon', 45 Antonovycha Street, Kyiv, 03150, Ukraine. Email contact@vlomeria.com, phone +380 505 767 0510. Managing Director: David Schmidt. Published under the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03 September 2015.

2. Bookings and transport

Bookings bind us only after written confirmation. Passenger road transport follows the Law of Ukraine 'On Automobile Transport' No. 2344-III of 05 April 2001, including licensing and safety rules. You must give accurate pickup details and hold valid identification.

3. Prices and consumer rights

Prices, vehicle classes and cancellation terms appear before you confirm a booking. We give the required information about services, prices and terms under the Law of Ukraine 'On Consumer Protection' No. 1023-XII of 12 May 1991.

4. Personal data and cookies

Personal data is processed with your consent under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 01 June 2010. Cookies storing or accessing information on your device are used under that law and Law of Ukraine 'On Electronic Communications' No. 1089-IX of 16 December 2020.

5. Complaints and disputes

Send complaints to contact@vlomeria.com or +380 505 767 0510; we answer within 30 days. Disputes may be handled under the Law of Ukraine 'On Consumer Protection' No. 1023-XII of 12 May 1991.

6. Liability

We are not liable for delays caused by traffic, weather, force majeure or incorrect data you supply. Liability is limited to the amount paid for the affected booking, where the law allows.

7. Changes

We may update these Terms; the current version, our Privacy Policy and Cookie Policy are always published here, as required by the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03 September 2015.

8. Contacts

PE vlomeria.com · EDRPOU 09347073 · Business Center 'Horizon', 45 Antonovycha Street, Kyiv, 03150, Ukraine · contact@vlomeria.com · +380 505 767 0510